Alert fatigue is the silent killer of security teams. When analysts are bombarded with 10,000 alerts a day, they inevitably miss the one critical signal hidden in the noise. The solution isn't hiring more people—it's better automation.
Security Orchestration, Automation, and Response (SOAR) platforms like Cortex XSOAR and Torq are transforming how modern SOCs operate.
What Should You Automate?
We advise our clients to start with high-volume, low-complexity tasks:
- Phishing Triage: Automatically parse reported emails, check URLs against VirusTotal, and delete malicious mails from inboxes.
- User Containment: If an EDR alert confirms malware, automatically lock the user's Active Directory account and revoke VPN access.
- Threat Intel Enrichment: Before an analyst even looks at an IP address, the ticket should already be populated with geolocation, reputation, and historical data.
The Role of Custom Development
Off-the-shelf playbooks are a great start, but every enterprise environment is unique. You might have a legacy HR system that needs to be checked for user status, or a proprietary manufacturing app.
This is where QMasters' Cyber Development team shines. We write custom Python connectors and API integrations to ensure your SOAR platform can talk to everything in your stack, not just the standard security tools.